Deposits, prepaid packages and account credit
Ask for a deposit on the services where no-shows hurt, sell day and night bundles at a discount, and keep credit on a client's account. All three come off the final invoice without anyone doing the maths.
- 1Switch on packages per service.
- 2Name, number of days, price and how long it lasts.
- 3Extras included free are printed on the daily care sheet.
- 4Boarding night bundles work the same way.
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- 1A lower price for the second and third pet on the same booking.
- 2Dollars or percent, per night or per stay.
- 3A family in separate kennels can get its own discount.
- 4A live example shows what one night costs.
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- 1Card payments go through your own Stripe or Square account.
- 2Customers can choose to save a card.
- 3With their signed authorization, invoices are charged to it.
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What it does
Require a deposit as a percentage or flat amount, sell daycare, boarding and visit packages that are used up automatically, and keep account credit.
Deposits your way
A percentage or a flat amount, per service. 100% means full prepayment. You can also require payment to book at all.
First-time client deposit
Ask new clients for a flat deposit while regulars book as usual.
Daycare and boarding packages
Full-day and half-day punch cards, night bundles, drop-in visit packs and facility passes.
Expiry you control
Each package can expire after the months you choose, or never. Expired days are not used.
Sell or gift from the profile
Sell or gift a package from the client's profile, or let them buy one in their account.
Account credit
Issue credit, use it at checkout oldest first, and remove it with a reason if it was a mistake.
How it works
Choose the rules
Deposit amount per service, and the packages you sell.
The customer pays
The deposit at booking or from the payment request email. Packages online or at the desk.
It is used up for you
Package days and credit come off the next invoice automatically.
The deposit counts
The deposit is always taken off the final invoice.
What your clients see
Customers pay deposits while booking or from a Pay Now email, buy packages in their account, and see how many days they have left.
Good to know
- Package credits are only granted once the package invoice is actually paid.
- Deposits are never charged automatically to a saved card.
- Monthly membership auto-renewal is not available yet.
Questions
Can the deposit be a flat amount?
Yes. Percentage or flat, per service.
Can I ask only new clients for a deposit?
Yes. There is a first-time client deposit setting.
Do packages expire?
Only if you set an expiry. Zero means they never expire.
Can I gift a package?
Yes. Gifting records the package at no charge.
Can I take back credit I gave by mistake?
Yes. Remove it with a reason, and the history is kept.
Related features
Try it with your own bookings
Every feature is included. Start a free trial, no card needed.