Customers book multi-day in-home stays with arrival and departure windows, hand over their door code and house rules in one step, and follow the stay in a live update feed with photos and structured wellness check-ins from your sitter — Mood, Energy, Eating, Bathroom, Sleep — not just "doing fine."
Some sitters charge $85/night and that's the whole story. Some charge a flat fee for the full stay regardless of length. Toggle which model you use, set the arrival and departure windows that fit your day, decide how many homes you'll cover at once, and tick what's included — daily walks, feeding, playtime, in-home care, photo updates, medications. Customers see all of it before they book.
The booking has a dedicated Home Access step. Customers fill out door code, alarm code, WiFi password, emergency contact, pet care notes and house notes — once. Home care requests like bringing in the mail or watering the plants are a tap. The next time they book, last booking's details are pre-filled with a "review and update" prompt so they're not retyping the same alarm code every six months.
"He's doing well" isn't an update. A real update tells the family their dog is Calm but had a Light Appetite, Chill Day for energy, Normal bathroom, Napped Lots. The sitter posts from their phone — up to three photos, five structured sections of one-tap chips, and a free-text Special Notes section for the things that don't fit a chip. The family gets meaningful, comparable data day over day, the kind of detail a vet would actually want if something changes mid-stay.
The family opens the app to a Currently at Care section showing the active booking, the day count (Day 5 of 10), the latest photos, the wellness tags from the sitter's update, and the message that came with it. One tap to View All Updates and they're into the full timeline of the stay. They're not waiting for a text message that may or may not come.
Five steps — Pets, Dates, Times, Home, Confirm. The Confirm step lays out every detail of the stay: the pet, the date range, the duration, the arrival and departure times, whether the Home Info is provided, and the price out the door with tax. Deposit required block right below so there's no surprise at the door. One tap to pay and confirm.
The customer opens the Updates modal and sees the whole stay in chronological cards. Day 5, Day 4, Day 3 — each one with the day's photos, every wellness chip the sitter tapped, the customer-facing note. They scroll back as far as the stay goes. They sleep at night.
Up to three per update. The sitter shoots from their phone, the photos land on the family's feed in seconds.
Every chip is a tap from the sitter on a fixed list. Day-over-day comparison is real — not "doing fine" repeated five times.
Family gets a push the moment the sitter posts. Unread badges on the home screen track what they've seen.
Sitter has back-to-back stays on the same day? Travel time auto-enforced between addresses so bookings can't overlap. Both stays show on the schedule, hand-off ready.
Reuses the same zone engine as Dog Walking — up to three rings with their own fees, or flat rate. Auto-applied at booking based on the home's address.
Customers upload at registration. Expired vaccines block new bookings automatically.
Signed once, stored forever. Versioned so you can prove what was agreed before the sitter walks in the door.
Charge a deposit when the customer confirms, the rest at the end of the stay — or full payment up front. Per-service config.
Email + push for confirmations, the day-before arrival reminder, and a wrap-up at the end of the stay.
Two cats and a dog in one home? One booking, structured updates per pet if needed, one final invoice.
Customer messages the sitter mid-stay, photos attach. Currently in beta — available as an optional paid add-on.
Every invoice, every payment, every customer — straight to your accounting. GST / HST / VAT codes handled.
BooknBuddy books in-home sitting by the day or overnight, keeps home access details on the booking for the sitter, and sends structured wellness updates with photos to the owner at each check-in.
Yes. Sitting, drop-in visits and dog walking share one account, one customer list and one invoice per household.
CAD $39.99 a month flat, 30-day free trial.
Free 30-day trial. No credit card. Configure pricing, take a test booking, post a wellness update, and see it on the family's phone in real time.
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