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Drop-in Pet Visits

Short visits with the task list the family wrote.

Customers book 15 to 60-minute drop-ins, tick exactly which tasks they want done — walk, feed, potty break, litter box, mail collection, security check — and your sitter shows up with the checklist and the door code already on their phone. Dogs, cats, mixed households, recurring weekly schedules, all on one platform.

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Customer drop-in visit booking with a June calendar of available dates, two pets selected (a dog and a cat), Pet Visits service tile, Extended Visit 45 min duration, separate Dog Services / Cat Services / Home Services checklists with tasks ticked, and a price total of $45
15 min
smallest visit — up to 60 min, your call
3
editable catalogs — dog, cat, home services
Mixed
species per visit — dog + cat households
$39.99
CAD/month flat — no per-visit fees
Visit Durations

Fully customisable visit lengths — 15 minutes to four hours.

It's your business. A Quick Check at 15 minutes for "let her out and back in". Standard at 30. Extended at 45 for the cat that needs playtime. Full Hour for the dog who needs the walk. Want a two-hour or four-hour option for the customer who's in the office all day? Add it. Anything from 15 minutes up to 4 hours, named whatever you call it, priced however you price it. Travel-fee config sits on the same tab — Zone Based with up to three rings, Flat Rate, or Restricted (no travel beyond a limit).

  • Fully customisable — any length from 15 minutes to 4 hours, as many options as you want
  • Name and price each option however you like — "Quick Check", "Mid-day Walk", "Half Day", your call
  • Enable / disable individual durations without losing the config
  • Travel fees by distance — same engine as Dog Walking
  • Zone Based / Flat Rate / Restricted — whatever fits your radius
Admin Pricing tab for Pet Visits showing the Enable Pet Visits toggle, a Visit Durations and Pricing list with Quick Check 15 min $15, Standard Visit 30 min $25, Extended Visit 45 min $35, Full Hour 1 hour $45, and a Travel Fee config with Zone Based, Flat Rate and Restricted modes plus the per-zone km and price rows
Service Catalogs

Three menus — Dog, Cat, Home.

Drop-ins aren't one-size-fits-all. The catalog admin gives you three separate, fully editable lists: Dog Visit Services for walks and potty breaks, Cat Visit Services for litter and playtime, Home Visit Add-ons for mail and security checks. Each item gets a name, an icon, a fee — or flip the Free toggle on home items so mail collection is included with every visit, no extra charge. The customer's booking flow assembles itself from whatever you've enabled.

  • Dog Visit Services — Walk, Feeding, Potty Break, Play Time (edit any, add your own)
  • Cat Visit Services — Litter Box, Feeding, Play Time (first-class cat support)
  • Home Visit Add-ons — Collect Mail, Security Check, Check Garage, anything else
  • Per-item Free toggle — included with the visit or +$x.xx per visit
  • Multiple-pet fee + weekend / holiday surcharges layered on top
Admin services config showing three editable catalogs — Dog Visit Services with Walk Feeding Potty Break Play Time, Cat Visit Services with Litter Box Feeding Play Time, and Home Visit Add-ons with Collect Mail and Security Check both marked Free and Check Garage with a price field, plus Multiple Pet Fee and Weekend and Holiday Surcharge controls underneath
Customer view · Services

The family ticks the boxes. You see exactly what they want done.

The Services step is where drop-in visits actually differ from a walk or a sit. Customers tick walk, feeding, potty break, play time — whatever fits their pet's day. Home services sit underneath: mail collection ticked, security check ticked, "Check Garage" added because they forgot the door open. By the time the booking lands in your inbox the task list is written. No "what did you want me to do again?" texts.

  • Per-pet-species checklist surfaces automatically based on selected pets
  • Home services list shows underneath — mail, security, garage, whatever you've configured
  • "Included" chips on free items so customers don't think the visit costs more than it does
  • Live Price Breakdown panel reconciles visit + tasks + tax in real time
Customer wizard at the Services step with the Pet Visits Drop In Care tile selected, Extended Visit 45 min duration, Dog Visit Services with Walk Feeding Potty Break Play Time all ticked, Home Visit Add-ons with Collect Mail and Security Check ticked plus Check Garage available, and a Price Breakdown showing the running total
Cat & Home Services

Cats are first-class citizens. Home services included.

Most pet care software treats cats as an afterthought. Here, Cat Services are their own catalog — Litter Box, Feeding, Play Time — and a customer with two cats and no dog books exactly the same way a dog-owner does. Home Services sit alongside, with an "Included" tag on the ones you've made free (mail, security check) and a per-visit fee on optional add-ons like checking the garage. Mobile customers see the full menu in one tap-to-confirm screen.

  • Separate cat catalog — not a hidden dog menu with cat icons
  • "Included" badge on free home services — mail and security check by default
  • Per-visit price chip on paid add-ons — "+$5.00/visit" on Check Garage
  • Mixed-species households book in one wizard — dog tasks and cat tasks together
Mobile drop-in booking on the services step showing the Cat Services list with Litter Box Feeding and Play Time all marked Included, and the Home Services list with Collect Mail and Security Check marked Included plus Check Garage at plus five dollars per visit
Recurring Visits

Eleven days. One booking.

The customer's going on vacation for two and a half weeks. They want a Standard 30-minute visit every day they're away. They tap eleven dates on the calendar, the price-estimate panel sums the whole stretch — 11 days × $25, tax on top, deposit due — and they book the entire stretch as one reservation. No back-and-forth, no manually creating 11 individual visits.

  • Multi-date calendar selection — pick any pattern, daily, MWF, weekends only
  • Visit duration applies to every day, services applied to every visit
  • Live total updates as dates are added or removed
  • Deposit calculated on the whole stretch — one card on file, all visits covered
Customer drop-in wizard with a July calendar showing eleven dates highlighted across multiple weeks for a recurring visit schedule, a time picker on the right, and a Price Estimate showing Standard Visit 30 min times 11 days totalling $275 plus HST equals $310.75 with a 25 percent deposit required
Customer view · Mobile confirm

Itemised total, tap to pay.

The mobile Confirm screen lays out the whole booking: pets, duration, address, dates, time, "Home info saved" badge. The price breakdown below it has the visit price × days, the extra pet fee, the service fees, tax, and the total. Deposit due at confirmation in the orange alert at the top. One tap to pay and the booking lands on your today view.

  • Pets, duration, address, dates, time and access status on one card
  • Itemised price — visit, extra pet fee, service fees, tax, total
  • Deposit-due alert at the top of the screen, percentage configurable
  • Promo code field inline — one tap to apply, total updates instantly
Mobile drop-in booking confirm step showing the booking detail card with two pets Doodle dog and Copper, Full Hour 1 hour duration, address, 1 visit, 10:45 AM, Home info saved, plus an itemised price breakdown of $45 visit, $10 extra pet fee, $5 service fees, $7.80 HST and a total of $67.80, with a 25 percent deposit due block of $16.95
Plan from the Desk · Execute on the Phone

Today's visits on your laptop. Door code on your phone.

Plan the day from the today view — every visit, pricing, tasks, status. Walk out the door, the sitter pulls the same booking up on their phone and gets the Home Access card: door code, alarm code, pet notes, watch-fors and the emergency contact. The thing they actually need at the door, in the format they need it.

Admin desktop Today view with a pet visit booking modal open showing the booking detail for Doodle dog Pet Visit with full pricing breakdown, address, time slot and action buttons for Save Edits, Complete, No Show and Cancel
Mobile Home Access card the sitter pulls up at the door showing the door code 78996, alarm code 7487, access instructions about the alarm panel location, pet notes about the dog being in the kennel in the mud room, a watch-for note about the dog across the street, and an emergency contact for Mike the next-door neighbor

Today view runs the day

Every visit scheduled, status badges, one-tap Complete / No-Show / Cancel. The dispatcher's screen.

Home Access at the door

Door code, alarm code, pet notes, watch-fors, emergency contact — pulled from the customer's Home step at booking.

One tap to the right person

Emergency contact rendered as a phone number with the relationship inline. "Mike next door neighbor", not just a digit.

Everything else drop-in visits need, included.

Vaccination tracking

Customers upload at registration. Expired vaccines block new bookings — including in-home visits.

Digital waivers

Signed once, stored forever. Versioned so you can prove what was agreed before the first visit.

Per-visit deposits

Charge a deposit at booking, the rest after the visit — or full payment up front. Configurable percentage.

Automated reminders

Email + push notifications for confirmations, the day-before reminder, and the visit-complete wrap-up.

Multi-pet, mixed species

One home with two dogs and a cat? One booking, three task lists, one final invoice. Multi-pet fee applied automatically.

On-visit photo updates

Sitter snaps a photo mid-visit, customer gets it. Saves to the pet record, builds a visual history.

Travel-time guard

Calendar blocks back-to-back visits when the drive between addresses won't fit your buffer.

Two-way messaging Beta · Add-on

Customer messages the sitter mid-visit, photos attach. Currently in beta — available as an optional paid add-on.

Xero & QuickBooks sync

Every invoice, every payment, every customer — straight to your accounting. GST / HST / VAT codes handled.

Questions people ask

Is there software for drop-in pet visits with task checklists?

Yes. BooknBuddy books timed visits for cats and dogs, gives the sitter a task checklist per visit (feed, litter, meds, play), keeps home access notes on the stop, and sends the owner a report with photos when the visit is done.

Can owners book visits online with travel fees?

Yes. Owners book from your page, the travel fee prices itself from their address, and invoices go out per visit or weekly.

What does it cost?

CAD $39.99 a month flat, 30-day free trial.

Ready to run drop-ins on a real platform?

Free 30-day trial. No credit card. Configure your durations and service catalogs, take a test booking with mixed-species pets, and see the Home Access card on a phone.

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